Terms of use
Version 2026-11-10.1. What changed: section on rental listings added (a listing must be of your own unit, be true and free to let, and never ask a renter for money before a viewing).
1. What Malo is
Malo keeps your own records of land and property: details, beacons and boundaries, documents, stage history, money owed and paid, and rent received. It is a personal record. It is not the Lands Register, a survey, or legal or financial advice. The registered survey diagram and the title held by the Ministry responsible for lands are the legal record. Areas, maps and outlines drawn from phone GPS are approximate.
2. Your account
- Malo is open by invitation for now. Keep your password to yourself, and the Google or Facebook account you sign in with secure; you are responsible for what is done with your account.
- Records you enter remain yours. You give Malo permission to store, process and show them to you and to the people you choose to share with, only to provide the service.
- Enter only records you are entitled to keep, and upload only documents you have the right to hold. Do not use Malo to store unlawful material, to harass anyone, or to try to reach other people's records.
3. Sharing
You can give a person read-only access to a property, with or without its money records, and withdraw it at any time. You are responsible for choosing whom to share with. People you share with may only view the records for the purpose you shared them.
Property managers. You may give a property manager access to some or all of your properties (Account, Property managers). The manager acts for you: you choose what they may do, you see everything they do in your Activity, and you remain responsible for your tenants' details as their data controller. You can change or end the access at any time. A manager who accepts must act only for the landlord, keep tenants' details confidential and use them only for managing those properties.
4. Money records
Payments and rent cannot be edited or deleted; a mistake is corrected by a reversal with a reason, so the history stays complete. Reminders are a convenience: Malo is not responsible for a payment missed because a reminder was not received.
4a. Rental listings
You may list only a unit that is in your own Malo record (or one you manage for its landlord in Malo), that is free to let, and that you describe truthfully, with your own photos of it. You must not ask a renter for a viewing fee or for any payment before they have viewed the place and agreed terms with you. Malo may pause or take down a listing that breaks these rules or that is reported and not put right, and tells you why. Malo is not an agent or a party to any tenancy that follows from a listing; renters and landlords deal with each other directly. Listing is free while Malo is in its early stage; any later fee will be shown before you publish.
5. Availability and backups
Malo is backed up every night and its restore is tested, but it is provided as it is, in an early stage, without a promise of uninterrupted service. Keep the originals of important documents, and download your data from time to time (Account and settings → Download all my data).
6. Fees
Malo is free during the invitation stage. If plans with a fee are introduced, you will be told the price before anything is charged, and you can download your data and leave instead.
7. Ending
You can ask for your account to be closed at any time; you have 14 days to download your records, and then its data is erased (see the privacy notice). An account used against these terms may be suspended after notice, except where immediate action is needed to protect other users or the service.
8. Liability
To the extent the law allows, Malo is not liable for indirect loss, or for decisions taken on the strength of its maps, areas or reminders. Nothing in these terms limits rights you have under Zambian law.
9. Law and changes
These terms are governed by the laws of Zambia. Malo follows the Data Protection Act No. 3 of 2021 (parliament.gov.zm) and the Cyber Security Act No. 3 of 2025 (parliament.gov.zm). A new version of these terms is shown to you when you next sign in, and you are asked to accept it before you continue.